ECU Return Policy
Automotive, ECU computers purchased from Ecu Technologies can be easily
returned within 14 days of receipt of shipment. These modules must be in
original condition with original packaging and accessories. Computers
missing the serial number or tamper proof seals will not be accepted.
Refunds will not be issued for such items. The only case in which there
will be no refund issued is when the computer has been reprogrammed,
installed in your vehicle, or if the 14 day time period has passed. After
the 14 day period we only offer exchanges. A Programming fee of $90.00 and
shipping costs will not be refunded under no circumstances.
Ecu Warehouse accepts returns for all engine computers that are shipped via specialty shippers. If you need to return one of these ecm's that were shipped via a specialty shipper call us at 313-462-0124. Returns of auto computers purchased from Ecu Warehouse, or from a seller but fulfilled by Ecu Warehouse, that are not the result of our error will be subject to a return shipping fee which will be deducted from the refund. A 20% restocking fee will apply to all returned items.
For all other returns please email support@audiecu.com